We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’ve made the return process simple and straightforward.
Return Policy
Eligibility: Items must be returned within 30 days of delivery.
Condition: Products must be unworn, unwashed, and in their original condition with all tags attached.
Exclusions: Personalized or customized items and final sale products are not eligible for returns.
How to Return an Item
Prepare Your Package: Place the item(s) in the original packaging. Include the packing slip or order confirmation email.
Attach the Return Label: Use the pre-paid return label included in your package. If you need a new label, please contact our customer service.
Ship Your Return: Drop off your package at any authorized shipping location.
Refunds
Processing Time: Once we receive your return, we will process it within 7-10 business days.
Refund Method: Refunds will be issued to the original payment method. Please allow additional time for your bank to process the refund.
Exchanges
Easy Exchanges: If you need a different size or color, simply return the original item and place a new order for the desired item.
No Additional Shipping Fees: We cover the shipping costs for exchanged items.
Damaged or Defective Items
Inspection: If you receive a damaged or defective item, please contact our customer service immediately.
Replacement: We will replace the item at no additional cost to you.